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Lyft vs. Uber practices

Things I've been told by recent Lyft drivers:

* Uber and Lyft "take the same percentage", but Lyft charges more so they get more.

* Uber cheats on mileage, holding out until an attorney general was called in.

* If your ride estimate was e.g. $31, but actually was worth $22, Lyft charges you $22; Uber charges you $31, but pays the drive for a ride of $22, pocketing the difference.

* Uber often charges you surge price but doesn't pay out as a surge. Which, I note, rather defeats half the alleged point of surge pricing (luring more drivers onto the road.)

* Lyft surges based on demand, Uber often surges by the clock.

* Lots of drivers are switching to Lyft.

* Edit to add: Lyft is a lot easier for the drivers to contact and talk to when there's a problem, and more responsive.

Certainly I've been seeing a lot more Lyft availability in Boston than I did a few years ago.

Edit to add: comment below got me wondering about relative pay. A few sources:

http://www.ehow.com/info_8522975_much-average-cab-driver-make.html
http://oureverydaylife.com/much-average-cab-driver-make-9448.html
http://work.chron.com/much-fare-taxi-drivers-keep-22871.html

In 2012-2013, taxi drivers were reporting $12/hour on average. This Vox article https://www.vox.com/2014/12/17/7402311/lyft-driver-pay suggests Lyft in 2014 was similar, but that drivers were enthusiastic about the flexibility.

The Chron.com link suggests taxi companies take a 1/3 cut, and that the drivers may have to pay for gas and vehicle use out of what's left, too.

See the comment count unavailable DW comments at http://mindstalk.dreamwidth.org/475614.html#comments

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Damien Sullivan
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